Support
How can we help?
The most common questions, in short.
FAQ
What is Coopair?
An app for couples with an AI companion, team activities, lists and agreements.
Is it therapy?
No. It helps you talk better, but it doesn’t replace a professional or an emergency service.
Is Dr. Coopair a doctor?
No. He’s an AI character. The “Dr.” is part of his name, not a title.
Can my partner read my private channel?
No, never. What’s private to one of you is never shown to the other.
Does anyone read our chats?
Only if a message shows a risk: a team member may review that excerpt, and every access is logged.
Which AI does it use?
Third-party models (Anthropic or OpenAI). They don’t train on your chats.
How much does it cost?
There’s a free plan. The subscription is one per couple: one pays, both use it. Price: coming soon.
How do I cancel my subscription?
In the App Store or Google Play, from the account you paid with.
What happens if we unlink?
Everything shared by the couple is deleted. Your account stays, and the subscription stays with whoever pays.
How do I delete my account?
In the app, under Settings, or with the form on this site.
Didn’t find your question?
Write to us and we’ll reply on business days.
hola@coopair.appDelete your account
You can request it on the web, no app needed.
Request deletion